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When you see an item you would like to purchase, simply click on the 'Add To Cart' button. Once you've finished shopping, simply click on the "Check out" option. Here, you can confirm your items and make any changes to the quantities you require. To complete your order, click the "process my order" button and your transaction will be finalised.
Cream Online accepts payment by Visa, MasterCard and Paypal.
Cream Online is pleased to offer free shipping on all orders over $150! For any order less than $150, we charge a flat shipping rate of $10. Easy!
For international shipping, the rates will differ depending on the country you would like your items sent to and the weight of each item. Don't worry, this is all easily calculated for you in the check out process.
Cream Online ships twice weekly, on Tuesdays and Fridays.
Orders in the Tuesday shipment will arrive to you by Wednesday or Thursday, orders in the Friday shipment will arrive to you by Monday or Tuesday the following week.
If you are an International Customer, you can expect your parcel in around 7 ' 10 business days. It's good to keep in mind that sometimes there might be customs delays that can alter the estimated arrival dates.
Unfortunately we can't ship to PO boxes so make sure your delivery details are correct at the checkout.
You sure can. Once your order has been dispatched, you will receive an email from us with a unique tracking code and link. If you follow the link and enter your code, you'll be able to see exactly where your package is.
If you need to make any changes to your order please contact us immediately. Unfortunately, all sales are final. That means that once an order has been processed we won't be able to make any cancellations or changes.
All refund items must be sent to the Cream Online Head Quarters and once received a refund will be replied.
Our postal address is:
30 Cadogan St
NSW 2204 Australia
Unfortunately, Cream Online can not offer lay-by.
If you have a question you'd like to ask, that we haven't answered here, feel free to contact us